Terms & Conditions

A PDF detailing our full Terms and Conditions can be downloaded here: Wilks Terms and Conditions of Sale

Returns policy 

Full details on our returns policy can be found here.

Payment Methods

Cheque – please print the final Checkout page (which details your order, shipping method, total cost and contact details) and post together with a cheque to our trading address shown on the contact us page.

Credit Card – your credit card details are processed by Opayo and as such are binding under their rules and regulations.


We aim to despatch orders of stock items within 5 working days of receipt.

Full details on our delivery policy can be found here.

Pricing and Delivery Charges

Please note that all pricing and delivery charges that are listed on http://www.wilks.co.uk/ apply to orders within the United Kingdom only. Please contact us at [email protected] to discuss your requirements should your require a delivery outside of the UK.

Please also be aware that there may be duties and/or other taxes levied upon the importation of your order. This charge will be the sole responsibility of the buyer.

Terms and conditions of website usage

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Flexiteek International Ltd. (Formally Wilks (Rubber Plastics) Mfgs. Co. Ltd.) and Wilks relationship with you in relation to this website.

The term “Flexiteek International Ltd.” or “Wilks” or “us” or “we” refers to the owner of the website whose registered office is Woodrolfe Road, Tollesbury, Maldon, Essex, United Kingdom, CM9 8RY. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)
  • You may not create a link to this website from another website or document without the prior written consent of Wilks
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales

Copyright notice

This website and its content is copyright of “Flexiteek International Ltd. (Formally Wilks (Rubber Plastics) Mfgs. Co. Ltd.”) – “Flexiteek International Ltd.” 2023. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system

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T: +44 (0)1621 869609 E: [email protected]